Welcome to the repairs page. This page lets you know about the repairs and alterations we can do for you. There is an area at the bottom of the page you can use for paying for things like your repairs, alterations and added extras that need more payment.



We can help you with your own jewellery in many ways. Here are a few of the services we provide.



Replacing broken clasps from £5

Replacing damaged earring tops or changing them for a different type from £5

Turning items into something new. Like turning an earring into a pendant or a necklace into a bracelet from £10

Cleaning tarnished items of jewellery from £5

Replacing missing crystals and gemstones from jewellery, specs or keepsakes from £6

Re-stringing broken items from £6

Making jewellery longer or shorter from £6

Re-stringing stretch jewellery with stretchy thread (or with non stretch thread and adding a clasp) from £5

Mending broken items from £5

Adding charms from £3

Re-silvering your plated items of jewellery if the silver has worn off from £5


There are many other things that you may like done that are not listed here. Let us know if you have any other repair jobs you are thinking of having done. We'll give you a free quote.



We charge by the half hour for the work (at £5 per half hour) + any parts that we use. So the minimum charge will be only £5 for a small job with no parts needed.


Email us for a free quote. When we get your email we'll contact you. We may ask you some questions about the repair etc, then if we can we'll give you a quote by email. We may need to see the item before we can quote for the job, you ony pay once the job has been completed.




When you are happy you can send your items to us in a padded envelope. We would recommend that you use an upgraded postal service such as sign for or special delivery.


If you prefer you can send us your jewellery without contacting us via email first. Please add your email address and postal address along with your repair and what you would like done. 


We will email you to let you know we have recieved your jewellery. When the jewellery has been repaired (which normally takes a couple of weeks) we will email to say the job has been completed and how to pay.


Once payment has been recieved we'll let you know its been recieved and when we will be posting your jewellery back to you. We use padded envelopes and send using recorded sign for delivery.


Please send to D Brown, 28 Half Acre, Williton, Taunton, Somerset, TA4 4NZ.


Please do not put Crystal-Chips jewellery on the envelope as it makes it more obvious there is jewellery inside.


You can pay below your repairs, alterations and quotes for work done.

Please pay here for any extra items that have been added after paying, any repair fees or any extras that we have been emailing about etc. Click on the options box to get the amounts that you can pay. If your amount is not showing then you should be able to make the amount by buying the same amount twice or three times. (As there is a limited amount of boxes available for prices we have tried to make it easier by giving you amounts that can be multiplied if they need to be).

Any problems paying please let us know as it is a little complicated. Postage is automatically added by the website for this item so if you do not need to pay return postage (if you've already paid postage on your order and this is just a payment for an added item that will be sent at the same time etc) then please deduct £3.50 postage from the amount you are paying.

To pay for a normal order for jewellery you are buying on this website please checkout through the shopping cart. Please don't use this item.

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